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StyleMissus Help Center

FREQUENTLY ASKED QUESTIONS

Orders & Payments

What payment methods do you accept?

My Debit / Credit Card isn't working & my order isn't going through. HELP!

Why was my order cancelled?

Why was I charged more than once?

I get an error message when I enter my shipping & billing addresses. What's the problem?

My order status says 'Unfulfilled'. What does that mean?

I just placed my order. Can I add another item to it?

Where is my order confirmation?

How do you determine your "compared at" or "Full" prices?

I placed an order two weeks/a while ago & just realized I've been getting several emails and missed calls from StyleMissus...What's going on?

Shipping

What are your shipping fees?

When will I receive my order?

Where is my package?

How long does it take to process my order?

I placed my order but input the wrong shipping address. What do I do?

Will my order come in one package?

My tracking info shows my package was Delivered, but I never received it...

Do you refund shipping fees?

Discount Codes

Can I use multiple codes on my order?

How do I input my discount code?

Oops! I was so excited to place my order that I forgot to use my code...

How do I get a discount code?

Returns

I'd like to return an item, what's the procedure?

You sent me a wrong/damaged item, how do I return it?

Sizing & Fit

What type of sizing do you carry?

How do I know what size to order?

Do you have any measuring tips?

Contact Us

Where are you based?

How do I contact you?